Wednesday, April 9, 2008

Enterprise 2.0 = KM 2.0?

My Summary of the Presentation
Boston Knowledge Management Forum Symposium on Leveraging Knowledge
What is KM 2.0? Is it real, or just vendor hype?

Dan Keldsen, Director, Market Intelligence, AIIM (also of BizTechTalk)
AIIM’s first-quarter 2008 “Market IQ” on Enterprise 2.0 has just been completed, and a survey of 441 people revealed a subset who are having more success with Enterprise 2.0 than the general survey population. Does Enterprise 2.0 signify the birth of KM 2.0? We’ll examine some of the findings, and discuss the implications for new and old KM implementations.
Dan has threatened us with dozens of PowerPoint slides. (Dan plans to post his slides on SlideShare.) He also pitched his Enterprise 2.0 report from AIIM.

Dan used this definition of knowledge management: Leveraging the collective wisdom and experience to accelerate innovation and responsiveness. From Carl Frappalo, Executive Express Knowledge Management.

He notes that early knowledge management focused on technology and less on the culture and rewards. In some circles knowledge management has become a dirty word. But we are not quite dead yet. He also focused on the overuse of email and misuse of other technologies (and the money spent on them). Although knowledge management is not about technology. But knowledge management needs some technology to work well.

Dan proposes that we capture knowledge work as part of daily work, rather than capturing knowledge separately.

Dan shared some of the points from their Enterprise 2.0 Report. They found that knowledge management inclined group see the adoption of Enterprise 2.0 as more important to the success of the organization. The KM inclined are also early in the adoption and understanding of Enterprise 2.0.

Dan stopped short of stating whether he thought Enterprise 2.0 = Knowledge Management 2.0. (I think it is! See Law Firm Knowledge Management 2.0) (Tom Davenport thinks so also:
Enterprise 2.0: The New, New Knowledge Management?)

UPDATE: Dan posted about his presentation and published his slide deck: Enterprise 2.0 = Knowledge Management 2.0?

1 comment:

  1. Hi Doug - great to meet you today, and thanks for the post.

    Dan is feeling confused reading about Dan in the third person! :)

    FYI - I've posted the presentation, and embedded in my blog or directly on slideshare.


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