One point of contention was whether the faces on the email said should be happy faces or frowning faces. Anthony goes on to say in Wiki collaboration leads to happiness:
"Are occupational spammers blissfully overflowing your email inbox with overweight word documents and seemingly ignorant of the rising tide of wiki enlightenment that is bestowing happiness on a growing legion of devout followers? Or, are emailers painfully self-aware of the tragic cycle of email misery that obscures their path to wiki salvation?"
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