The web has changed our views on how we should be able to find and interact with our information and knowledge. Dan Keldsen and Carl Frappaolo of AIIM surveyed over 500 individuals on findability. They looked at how people search, navigate, discover and retrieve content.
Dan and Carls's AIIM Market IQ on Findability is now freely available for download. It has over 65 pages and 70 charts/figures. A majority believe that Findability in their organization is "Worse" to "Much Worse" than their own organization's consumer-facing web sites and 49% of respondents have "No Formal Goal" for Enterprise Findability within their organizations.
- 49% of respondents Agreed or Strongly Agreed that Finding the Information I Need to Do My Job is Difficult and Time Consuming
- 69% of respondents believe that 50% of their organization's information is searchable online
- 49% of respondents have No Formal Goal for Enterprise Findability within their organizations
- 50% of respondents believe that Findability in their organization is Worse to Much Worse than their own organization's consumer-facing web sites
I am still reading through the report and hope to write more about it later this week.