I ran across this video of Pete Fields of Wachovia at the Office 2.0 Conference last week:
I became a big fan of Mr. Fields after listening to him at the Enterprise 2.0 Conference: Realizing Business Value through Social Networking within Wachovia. It was great to hear his update on the use of social media/enterprise 2.0 tools at Wachovia.
At the time of the Enterprise 2.0 post, I was so impressed with the initiative that I said maybe its time to buy some sotck in Wachovia. Of course, since then Wachovia and lots of lenders have run into some problems. Pete shares some of these events and how they affected his Enterprise 2.0 deployment.
Thanks to Susan Scrupski of ITSinsider for pointing out this video as part of her coverage of the Office 2.0 Conference.