It was a great series of presentations at the Boston KM Forum Symposium: KM 2.0 – Real or Hype?.
All of presenters danced around the question of what is knowledge management 2.0 and the relationship between knowledge management and enterprise 2.0 . I expected that. There are so many different definitions for the two terms. (see Ray Sims collection of 57 Definitions of Knowledge Management). The relationship between the terms depends on how you define the terms.
As those of you have been reading my posts and publications know, I think Enterprise 2.0 and Knowledge Management belong together. (See Law Firm Knowledge Management 2.0; Tom Davenport also thinks so: Enterprise 2.0: The New, New Knowledge Management?) Knowledge Management and Enterprise 2.0 share similar goals, similar issues and similar tools.
Knowledge Management 2.0 is more personal focused. The tools are focused on helping the individual capture, find and categorize knowledge as part of their daily work. Knowledge management should not be about some central repository for you to deposit stuff for others to use. Knowledge management should be about a repository for you. That repository just happens to be easily accessible by others in the firm.
It was great to have some face-to-face time with Jessica Lipnack, Ray Sims, KellyPuffs, Lynda Moulton and Larry Chait. I also had a chance to meet some new people and hopefully grow some new connections. (Since a common theme from the symposium was connecting people with people.)
The agenda and links to my notes from each presentation:
Web 2.0 Tools for Knowledge Management - Mark Frydenberg, Senior Lecturer, Computer Information Systems Department, Bentley College
KM and Web 2.0 - A User’s Perspective - Ray Sims, formerly Director of Knowledge Management at Novell
Enterprise 2.0 = KM 2.0? - Dan Keldsen, Director, Market Intelligence, AIIM
Case Study: The Siemens BeFirst Portal - Jeff Cram, Co-Founder and Managing Director, and David Aponovich, Content Management Strategist, ISITE Design
Moving Beyond Web 2.0 Resistance - Jessica Lipnack, CEO and co-founder, NetAge Inc.
Wrap-up: KM 2.0 - Why We Should Care - Larry Chait, Chait & Associates